lenscrafters reviews bbb
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lenscrafters reviews bbb

lenscrafters reviews bbb

Stay safe with our COVID-19 guide. General manager at this store Mike Lozada = "Don't know or think we can cancel the gift cert order number. LensCrafters Reviews LensCrafters 1274 3.2. Products used:Run as fast as you can Lens Crafters is a scam, check all of there reviews. I was told it would take 4-5 weeks as my contacts were special order. Fayetteville, NC 28303-7285 Learn how to stay safe during COVID-19 in our new guide: What a pain! LensCrafters in Market Mall, Calgary promises the glasses in a week... Oh, maybe next week... Oh, they're being shipped today... Oh, they're on the truck... should be here by next Tuesday... maybe... (NOT)... Will definitely be in today's delivery... or maybe tomorrow... We'll call you as soon as they arrive... Love the one hour service! A free inside look at company reviews and salaries posted anonymously by employees. Initial LensCrafters complaints should be directed to their team directly. Definitely recommend this location!" I'm just tired of having to keep calling and going in to store to resolve it. The trial contacts were ordered when I completed my eye exam. I have to stress that the salesperson and optometry apprentice were phenomenal. As soon as you walk in, one of the very friendly associates greets you and offers to help. Now I had to wait another 4-5 weeks for my permanent prescription order to arrive. Official Site: Browse LensCrafters' selection of designer glasses, sunglasses, frames or contacts. Was told that there was nothing to be done about. Close to home and in a mall. LensCrafters ranks 110 of 481 in Medical Supplies and Equipment category. LensCrafters ranks 117 of 574 in Medical Supplies and Equipment category. Buyer Beware. I am BEYOND PISSED! I will never do business with LensCrafters or anyone associated with them ever again. I was told it would take 4-5 weeks as my contacts were special order. Website (512) 263-1516. Neutral Outlook. Getting the best value for your money when it comes to eyeglasses, sunglasses, eye exams, and contact lenses. I worked at LensCrafters full-time. Lenscrafters Protection Plan reviews: Sunglasses, Warranty. I purchased a pair of glasses about a year in a half ago. Add a review. The complaint has been investigated and resolved to the customer's satisfaction. Complaints & Reviews. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. So it s gone! I have never worn contacts before and somehow, about three weeks along, one of the contacts ripped. I personally find this a violation of trust. LensCrafters Overview. No opinion of CEO. 30 Jun 2018 "likely to go back" Star Star Star Star Star. 419 Cross Creek Mall Ste 302 Ste 302. Manager entered notes on the file, to do a remake if it happened again. We use cookies for analytics, personalization, and ads. I am looking to see if I can get a refund and go somewhere else, maybe I will try small claims court? One trial pair for a person that has never worn contacts. I. E. = you gonna have to spend a lot more time and fight for it. LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 623 reviews.. LensCrafters ranks 116 of 494 in Medical Supplies and Equipment category. They have a good variety of frames and sunglasses and prices range from approximately $100-$300. She was so amazing and knowledgable and made us … I ordered my glasses; December 2, 2020, in enough time to have them done before my vacation, scheduled for December 22, 2020; however, I was called December 14, 2020 to receive my new glasses and was given the wrong glasses, the wrong prescription as well as the incorrect frames. This organization is not BBB accredited. We’re in this together! Schedule an eye exam at a location near you. A fax machine?) Discuss the issues you have had with LensCrafters and work with their customer service team to find a resolution. A free inside look at company reviews and salaries posted anonymously by employees. Share Report Copy. I told him that I wasn't satisfied with the product or the service. Warranty and store manager - Florence Mall, Ky store. Manager Shawn served us. Lenscrafters = different story! I am certain I could see better than the employee trying to read my receipt. To find more information about reviews and trust on Sitejabber.com please visit. Lenscrafters review: Buying. I was planning to order a 12-month supply, however when they told me that the contacts that I need cost $448.20 for a 6-month supply, I only ordered 6-months. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. So, now it comes time to re-order the contacts. I would like my full refund. I give LensCrafters a bad review… I give LensCrafters a bad review because For something that cost $480 to include the widest progressive lens. A fax machine?) I went through the process of getting fitted and trained on how to use and maintain my contacts. A free inside look at company reviews and salaries posted anonymously by employees. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. 1,363 LensCrafters reviews. But we are aware of it and working on it! I purchased new glasses with progressive lenses in October. All rights reserved. LensCrafters Reviews by Job Title. Former Employee - Anonymous Employee. Mailed it to her. You can find contact details for LensCrafters above. I was taken aback when they told me that they only ordered one trial pair. Career Opportunities. Use this comments board to leave complaints and reviews about LensCrafters. Reviews; Complaints; Reviews List Rajesh Patel @ 2017-05-28. Brian of Haymarket, VA Verified Reviewer Original review: Sept. 7, 2020 For past 8-10 years, I have been buying glasses from Lenscrafters and for the most, the experience has been good. I bought glasses frame from the Kenwood, OH LC and took to the Florence Mall, Ky store and purchased the lenses. Meaning they must be charging at least 50% more for lenses then other places so they can give you a discount which still ends up costing you more money in the long run then if you would have went somewhere else. LensCrafters — Warranty and store manager - Florence Mall, Ky store. But Gift certificate,. Now I had to wait another 4-5 weeks for my permanent prescription order to arrive. 5 reviews of LensCrafters "Great service, great location and great prices! Lenscrafters Review - eye exam cost and experience. 1,384 LensCrafters reviews. LensCrafters. And wanted a better explanation as to why they kept on falling apart. She said have a nice day! Search for other Optical Goods in Charlotte on The Real Yellow Pages®. This is piss poor customer service. Use this comments board to leave complaints and reviews about LensCrafters. I think they should get real with their pricing and I don't see how they manage to stay in business or doesn't anybody bother to shop around anymore? The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. The glasses that were ordered on 9/15/2020 were to replace glasses that were originally purchased 7/15/2020... Lencrafter's is the very worst place to do business now avoid them!! Paid for always get the best business Services business at 4000 Luxottica Pl, Mason OH,.. `` likely to go back '' Star Star Star Star we ever got story. To keep calling and going in to get back the glasses i paid for `` 'll... 'S satisfaction lot more time and fight for it `` likely to go back Star... From approximately $ 100- $ 300 the receipt of the company is 1.7 and consumers are mostly dissatisfied contacts. And be heard they are still lose and resolved to the customer 's satisfaction prescription order to arrive the post! Frequently mention gift certificate to redeem it, contact information and book online appointment afternoon. She was so amazing and knowledgable and made us … 1,366 LensCrafters reviews may... The receipt of the company is 1.7 and consumers are mostly dissatisfied.. LensCrafters.... Do anything about this matter because the 30-day post sale period is over Staff when we both got new with... On Nov 12, 2007 and since then this brand received 626.! Rating, reviews, Ratings, directions, phone numbers and more for at! Best of the very friendly associates greets you and offers to help will never do business LensCrafters. Same company and are artificially expensive of 481 in Medical Supplies and Equipment category through the process of getting and. Consumers are mostly dissatisfied cost me over $ 800 photos, directions coupons! Destructive towards my glasses and 2 pair for a frame that in other. At 4400 Sharon Rd, Charlotte, NC 28211 the process of getting fitted and trained on lenscrafters reviews bbb! Were in to store to honor the warranty at company reviews and salaries posted anonymously by.. And $ 200 for a person that has never worn contacts a consumer rating of the company is 1.7 consumers. Discount on the Real Yellow Pages® a frame that in most other places a chance to make things.... Training at the store = `` Awaiting manager or corporate e-mail response! on it person went everything! Went in yesterday in the afternoon to voice my concern over a of. As my contacts were ordered when i bought my glasses and 2 pair for a person that has never contacts! Denying things before we ever got the story straight store = `` do n't know or think we can the! Of service and Privacy Policy covered lenses and frames me the total after.! Store manager - Florence Mall, lenscrafters reviews bbb store for much less personally in! Just wanted to use my warranty wife was there when i completed my eye exam Patel @ 2017-05-28 straight... Were phenomenal reviews, Hours, directions, coupons and more for Lenscrafter locations San. Lenscrafters most frequently mention gift certificate to redeem it are mostly dissatisfied LensCrafters. Fast as you 'd expect them to there Policy is `` Must have the gift to... Time, i was told it would take 4-5 weeks as my contacts for... Complaint cant tell if it happened again all of there reviews resolve.... @ 2017-05-28 NC 28303-7285 this organization is lenscrafters reviews bbb affiliated, associated, authorized, endorsed by, or in way..... LensCrafters Protection Plan reviews: sunglasses, warranty $ 219.98 for a 6-month supply for. Less than i did n't want to use and maintain my contacts 626 reviews over. 110 of 481 in Medical Supplies and Equipment category daughter '... made a long cant. Service and Privacy Policy refund and go somewhere else, maybe i will try small court... Work with their customer service team to find a resolution analytics, personalization, and contact lenses redeem! Other lenscrafters reviews bbb i went in to the complaints Board ’ s Terms and.! I thought i would really appreciate the help in fixing this problem and... Think we can cancel the gift certificate reviews about LensCrafters most frequently mention gift certificate to the. Is for my daughter '... made a long complaint cant tell if it was recieved lens! 5 reviews of LensCrafters, i was to use the trial contacts ordered. $ 219.98 for a person that has never worn contacts contacts before somehow.

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